This course provides network operations center personnel with invaluable information on the feeder distribution system and the trunk system and also teaches the necessary AC electronic theory and application needed to perform in-depth troubleshooting of the broadband network. Students will also learn the fundamentals of maintaining network reliability of return path operations to support new revenue sources and services. The course concludes with a thorough explanation of the fiber-optic system, including optical node operations, design topologies, basic testing methods, and restoration. The recommended prerequisites for this course are Jones/NCTI's courses Operations Center Technical Support I & II.


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