Business Communication Skills focuses on developing and improving the essential communication skills needed to perform effectively in a business setting. The course demonstrates how to communicate for specific purposes and to specific audiences using methods such as memos, e-mails, online chat, letters, and faxes. It also teaches the key principles for organizing, writing and revising clear, readable correspondence. The student will learn how to organize, clarify, and communicate ideas when delivering good and bad news, selling products or concepts, and explaining processes and guidelines.



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