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Customer Service Essentials for Today's Technical Personnel, Student Manual  

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This manual will help improve your customer satisfaction ratings. This student text is designed to educate field service personnel in professionalism, customer relations, product knowledge and partner selling.

SCTE Member
SKU:TM-18-M
Dimensions:11 x 8.4 x .3
Weight:1.2 .
Price:$56.00

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SCTE Non-Member
SKU:TM-18-NM
Dimensions:11 x 8.4 x .3
Weight:1.2 .
Price:$75.00

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