Tom has more than 25 years' experience in training and publishing, and more than 20 years' experience in the communications industries. As president and CEO of Jones/NCTI, Tom transformed the 35-year-old company from a deliverer of self-study courseware to the world's largest independent provider of broadband workforce performance tools. As a result of his efforts, the company is now recognized as the authority on workforce productivity in the broadband and cable industry. Under his leadership, the company has doubled its suite of products, created a custom services practice, and implemented a professional education business unit.

Prior to joining Jones/NCTI, Tom served as group publisher for Cahners (now Reed Business Information) Television Group's Denver-based telecommunications technology cluster consisting of Wireless Week, Broadband Week, and CED (Communications Engineering and Design). Tom was the founding publisher of Wireless Week, a weekly newspaper serving the cellular telephone, PCS, paging, wireless data, and mobile radio markets. He was the founding group publisher of Broadband Week.

From 1980 to 1990, Tom served as executive vice president and publisher of Radio Communications Report (RCR) and founded several publications including Cellular Business magazine, Land Mobile Product News magazine, and PCS Report newsletter. He also held the positions of director of new product development for Intertec Publishing Co. and president and CEO of a software development company and an electronic publishing company.

Tom is an honors graduate of Washburn University in Topeka, Kan. He lives in Littleton, Colo., with his wife, Janie, and two sons, Andy and Kyle.

Alan Babcock has 20 years of training experience in the broadband industry. He joined Jones/NCTI in 2000 as vice president of Learning and Development and assumed the additional role of chief learning officer in January 2003. In his position, Alan oversees the learning and development and education business units and has strategic responsibility for products and services beyond the legacy training business. He is also responsible for the development of training programs for the broadband, data, and telephony markets.

Prior to joining Jones/NCTI, Alan was director of training development for the Society of Cable and Telecommunications Engineers. As a part of its management team, he provided strategic direction for the association and spearheaded the development of its training programs. He was awarded the prestigious title of SCTE Member of the Year in 1996 for his work as chairman of the SCTE Training Committee.

Alan also held the position of director of training at TCI Communications Inc., where he designed, developed, and managed national training centers and developed training products for new technologies in the industry. He served as technical training manager and district manager for Time Warner Cable as well as national training manager for American Television and Communications Corp.